(from the forthcoming book “Dove Notes”)
It is very important to realize that when she is sharing her problems with you, she is not as interested in you fixing her problems as she is in you listening and understanding her problems. Most of the time, she already believes that you will provide any assistance she may require LATER, if you are really listening NOW. She needs to know that you truly care about what she’s feeling, which is being conveyed by what she’s saying.
Under no circumstance should you ever… EVER… interrupt her. She has a pre-approved time requirement that must be met before you can speak. Keep in mind that this time varies and she typically will not disclose this time requirement prior to your conversation. Meeting this time requirement is an indication that your mind isn’t preoccupied with finding solutions, but is fully engaged in processing every word she is saying.
You can never go wrong being a great listener. Trust me.